Monday, February 7, 2022

Additional Public Water Distribution Sites to Open Monday

Two additional water distribution sites will open to the public Monday, February 7, for a total of seven sites open as part of a phased plan to help residents during the Citywide Boil Water Notice in effect for Austin.   

Austin/Travis County residents can pick up water from the following locations:

Travis County Expo Center
7311 Decker Lane, Austin, TX 78724
Hours:  Open Noon to 8 p.m.

Southeast Metropolitan Park
4511 State Hwy 71, Del Valle, TX 78617
Hours:  Open Noon to 8 p.m.

Austin Water Glen Bell Service Center*
3907 S. Industrial Dr, Austin, TX 78744
Hours: Open 24 Hours
* Customers must bring an empty water container.
Austin Water North Service Center*
901 W Koenig Ln, Austin, TX 78756
Hours: Open 24 Hours
* Customers must bring an empty water container.
Kelly Reeves Athletic Complex
10211 W Parmer Ln, Austin, TX 78717
Hours:  Open Noon to 8 p.m.

Travis County Tax Office-Southeast
4011 McKinney Falls Pkwy
Austin, TX 79744
Hours:  Open Noon to 8 p.m.

Walnut Creek Metropolitan Park
12138 N Lamar Blvd.
Austin, TX 78753
Hours:  Open Noon to 8 p.m.

Most of the sites opened in the first phase were selected based on community need and prioritizing areas with high levels of food insecurity. Residents who have the ability and means are asked to purchase or boil their own water so that limited supplies at distribution sites can go to those who need it most. Residents that are not able to get to any of these distribution sites are asked to call 3-1-1.

At the end of Sunday, Feb. 6, approximately 7,220 cases of water were distributed to the community at the various water distribution sites. This number does not include water distributed by various partners involved in the Austin/Travis County emergency response. In addition, more than 6,000 gallons of potable water from Austin Water Utility tanker trucks have been distributed.

During the Boil Water Notice residents are reminded to boil water for two minutes before drinking or using it to cook.

Residents are reminded to recycle all single-use plastic bottles and jugs instead of throwing them in the trash. 

For the latest information on the Boil Water Notice and water distribution sites visit

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