Austin Municipal Court has resumed in-person services at its North Substation location at 12425 Lamplight Village Avenue. After being shut down due to concerns surrounding the pandemic, Municipal Court North Substation is now open Monday through Friday, from 8 a.m. to 4:30 p.m.
This location serves as an in-person customer service center; there are currently two service windows available. There is also a computer kiosk available in the lobby where customers may contact the court virtually. Customers may now contest a parking ticket with a Civil Hearing Officer; speak to a Youth Services team member regarding juvenile cases; fill out a payment plan application with support from Compliance staff; and/ or print a copy of their driving record, as well as access relevant court information via the web. The kiosk is free and available for use upon request of Municipal Court staff at this location. Customers are not able to speak to a judge or prosecutor or appear for court at the North Substation.
The Austin Municipal Court's main location at the Bergstrom Tech Center is open for all services at 6800 Burleson Road, Building, 310, Suite 175. Operating hours are 7 a.m. to 7 p.m. Monday through Friday, with extended hours on Thursdays from 7 a.m. to 10 p.m.
For more details about court services, please call (512) 974-4800 or contact the Municipal Court via Live Chat, Monday through Friday 8 a.m. to 5 p.m. by visiting www.austintexas.gov/court.