The City of Austin service schedules and office closures for City facilities and public services for New Year’s Day.
Austin Resource Recovery
Trash, Recycling, Composting and Facility Schedules
Because New Years Day falls on Monday, all trash, recycling and composting collections will slide forward one day for the entire week and take place one day later than regularly scheduled. Download the Austin Recycles App or visit austintexas.gov/myschedule to view your collection schedule. The Recycle and Reuse Drop-off Center will be closed on Monday, Jan. 1, but will be open by appointment for the remainder of the week. Austin Water’s Hornsby Bend Biosolids Management Plant will be closed for yard trimmings and large brush drop off on Monday, Jan. 1.
Austin Public Health
Environmental Health Services at the Rutherford Lane Campus, Office of Vital Records, all WIC and Shots for Tots clinics, and Neighbor Centers will be closed on Jan. 1. COVID-19 tests are available at private and non-profit sites throughout Austin, including pharmacies, hospitals and urgent care centers. Those who have private insurance can contact their doctor’s office or insurer for assessment and testing options. Additional resources: Visit Vaccines.gov (Vacunas.gov in Spanish) to find flu and COVID-19 vaccine providers near you.
City of Austin Utilities Schedule
The City of Austin Utilities Customer Care Call Center and City of Austin Utility Customer Service Centers will be closed on Monday, Jan. 1. Customers can make utility payments at coautilities.com or by calling 1-833-375-4919 for a Quick Payment.
Additional payment options include: - Paying at authorized locations, including most Austin H-E-B, Fiesta Mart, Randall’s and Walmart stores.
- Mailing money order or check to P.O. BOX 2267, Austin, TX 78783-2267 or using a drop box location.
- Payment drop boxes are located at the North and South Utility Customer Service Centers, 625 East 10th Street and 505 Barton Springs Rd. Expect 3-5 business days for drop-off payments to process. The payment drop box at the East Branch inside Rosewood-Zaragosa is NOT available at this time.
Power outages can be reported at outagemap.austinenergy.com or by calling 512-322-9100.
Austin Parks and Recreation
Most Parks and Recreation facilities will be closed for New Year’s Day on Monday, Jan. 1. There are a few exceptions noted below.- All pools except for Barton Springs Pool will be closed on Jan. 1.
- Golf ATX courses will not close for New Year’s.
- City of Austin cemetery gates will remain open every day 7 a.m. to 7 p.m.
Austin Parks and Recreation facility hours vary by location so please call ahead or visit AustinTexas.gov/Parks for hours.
Austin Public Library Schedule
Austin Public Library will be closed Sunday, Dec. 31 and Monday, Jan. 1, 2024.
Library resources available remotely can be accessed at the Austin Public Library Website, library.austintexas.gov.
Austin Animal Center Schedule
The Austin Animal Center will close at 3 p.m. on Sunday, Dec. 31 and will be closed New Year's Day. The Center will be open during regular hours Monday, Jan. 2.
For questions about City services or information call 3-1-1 or 512-974-2000. You can also submit service requests from the Austin 3-1-1 mobile app. | 
