Thursday, April 22, 2021

Hawaiian Airlines lands in the Lone Star State

Hawaiian Airlines lands in the Lone Star State

Apr 22, 2021 04:38 pm
AUSTIN, Texas – Hawaiian Airlines and Austin-Bergstrom International Airport (AUS) today celebrated the inauguration of the twice-weekly nonstop service between AUS and Honolulu's Daniel K. Inouye International Airport (HNL). Hawaii's hometown carrier introduced its in-house music and dance group, The Hawaiian Airlines Serenaders, to the "Live Music Capital of the World" as it welcomed guests aboard its first flight to Hawaii.
"We're thrilled to be the first carrier to provide nonstop flights between Central Texas and Hawaii," said Peter Ingram, president and CEO of Hawaiian Airlines, who celebrated the inaugural departure alongside representatives from AUS, the City of Austin, Visit Austin and the Austin Chamber of Commerce. "Both destinations are known for their incredible food, music and arts scene and we couldn't be more excited to connect these two amazing cities with our convenient, award-winning service."

Flight HA81 departs Austin on Thursday and Sunday at 10:10 a.m. with a 1:30 p.m. scheduled arrival in Honolulu, allowing guests to check in to their accommodations and begin exploring O'ahu or connect to any of Hawaiian's four Neighbor Island destinations. The flight from Honolulu to Austin, HA82, departs on Wednesday and Saturday at 10 a.m. and arrives at 10:10 p.m.

"We are excited to celebrate the first-ever Pacific route from AUS," said Gina Fiandaca, Assistant City Manager over the SD23 Mobility Outcome. "Both leisure and business travelers alike will benefit from this new opportunity to travel to Hawaii with convenience and ease. This is an exciting goal to meet in our Strategic Direction 2023 work to provide Austinites with more options to get to where they want to go, when they want to get there."

Hawaiian will increase AUS-HNL service to three weekly flights from May 28 through Aug. 13 to meet summer travel demand.

"Hawaiian Airlines' arrival in Austin signals strong confidence in the Austin market as we continue to recover from the financial impacts of the pandemic," said Jacqueline Yaft, Chief Executive Officer for AUS. "This is a great milestone for both our airport and our greater Austin community."

In recognition of the inaugural service coinciding with Earth Day, Hawaiian encouraged guests heading to Hawaii to travel pono – responsibly – by gifting them a reusable utensil kit, part of the airline's new eco-minded collection of products that launched this week.

Guests onboard Hawaiian's Austin-Honolulu flights will enjoy the airline's signature Mea Ho'okipa (I am host) service - the gold standard in domestic leisure travel featuring an authentic Hawaii experience. Hawaiian proudly offers complimentary meals in all cabins and has partnered with Hawaii's top chefs to offer an island-inspired dining experience for guests traveling in its First Class cabin. Guests will feel relaxed in the roominess and superior comfort of its 278-seat Airbus A330 aircraft, which feature 18 First Class lie-flat leather seats arranged in a 2-2-2 configuration tailored for couples, families and honeymooners, as well as business travelers. Hawaiian's A330s are also equipped with 68 of its popular Extra Comfort premium economy seats providing more legroom and enhanced amenities, in addition to 192 Main Cabin seats.

Hawaiian, the nation's most punctual airline for 17 straight years, has simplified the experience for guests to meet the state of Hawai'i's pre-travel testing requirements and be exempt from quarantine upon arrival through partnerships with Worksite Labs, which offers drive-thru COVID-19 testing at the AUS airport, and CareNow Urgent Care, which administers rapid testing at 15 locations in the Greater Austin area. More information on these partners can be found at

Guests who obtain a negative test within 72 hours from departure will receive a pre-clear wristband during boarding that allows them to bypass airport screening in Hawai'i.
For information on additional nonstop routes from AUS, visit the AUS website.

MEDIA: For media assets of the gate celebration, plane's departure and water canon salute, click here for photos and click here for b-roll. 


About Austin-Bergstrom International Airport
Owned and operated by the City of Austin, Austin-Bergstrom International Airport is an economic engine in Central Texas, supplying over 74,000 direct and indirect jobs in the Central Texas region. Its reflection of local food, music, art, and customer service has earned Austin-Bergstrom recognition—including Runner-Up for Best U.S. Airport in Fodor's 2019 Travel Awards.

About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 17 years (2004-2020) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai'i.
Now in its 92nd year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline. Hawaiian offers nonstop flights within the islands, between Hawai'i and more U.S. gateway cities (16) than any other airline, as well as service connecting the islands with Japan and South Korea. As a result of the COVID-19 pandemic, Hawaiian has temporarily suspended service in Australia, New Zealand, American Samoa and Tahiti.

The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different, the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found at